Return & Refund Policy

Last Updated: July 2026

At WalliqueArt, every product is carefully inspected before it is shipped. Since our products are made with premium materials and handled with care, we do not accept returns or exchanges for reasons such as change of mind, incorrect selection, or personal preference.

Please read our policy carefully before placing an order.

Returns

We only accept returns or replacements in the following cases:

• You receive a damaged product
• You receive a defective product
• You receive the wrong item

If your order falls into any of these categories, please contact us within 48 hours of delivery.

How to Request a Replacement

To request a replacement, please email us with:

• Your Order Number
• Full Name
• Clear photos and an unboxing video showing the damaged or defective product
• A brief description of the issue

Email: support@walliqueart.com

Our team will review your request and respond within 24–48 business hours.

Replacement Policy

Once your request is verified, we will provide a free replacement for the damaged, defective, or incorrect product.

Replacement requests that do not include sufficient proof may not be approved.

No Returns or Refunds

We do not accept returns or issue refunds for:

• Change of mind
• Didn't like the product
• Ordered by mistake
• Wrong size selected by the customer
• Incorrect address provided by the customer
• Delay caused by courier services
• Minor color differences due to screen or display settings
• Refusal to accept the order
• Normal wear and tear after use

Cancellation Policy

Orders can only be cancelled before they are processed for production or shipment.

Once an order has been dispatched, it cannot be cancelled.

Custom or personalized products cannot be cancelled once production has started.

Our Quality Promise

Every WalliqueArt product undergoes a quality inspection before dispatch. If your order arrives damaged, defective, or incorrect, we'll replace it at no additional cost after verification.

Contact Us

If you have any questions regarding your order, please contact us:

WalliqueArt

📧 Email: support@walliqueart.com